Shipping Policy

Notification

You will be notified via two separate emails once your order is placed and shipped. All shipments will be provided with tracking information. In some instances, there may be unexpected delays. If there is a prolonged delay in processing your order, you will be notified by e-mail or by phone.

Shipping Rates & Free Shipping Option

Unlike many other internet stores, we do not make profit on shipping charges. Shipping costs are automatically calculated based on product weight, quantity, zip code, and selected shipping method prior to submitting your payment information. Simply add items to your cart and click "Recalculate" button; you will be provided with Shipping Options and their prices.

All domestic orders over $59 qualify for free shipping if standard delivery method is selected. Orders with expedited delivery are not eligible for free shipping.

Shipping Carriers

We usually ship orders via USPS (United Sates Post Services), UPS (United Parcel Services) or DHL. Please leave order comments or contact us if you have specific requests regarding your shipping address or shipping methods.

Delivery Time

To estimate Delivery Time, please consider the following:

Delivery Time = Processing Time + Shipping Time

Processing Time

All standard orders take 24 hours (Mon-Fri) to process before being shipped. In most cases, if your order is placed by 4:00pm EST, it is processed and shipped on the same business day. All "expedited", "2-Day" and "overnight" orders are processed and shipped on the same business day (shipping cut-off time is 4:00pm EST). Please note that our office and fulfillment department is open Monday through Friday, 9am to 5pm EST. We usually do not process orders on weekends and US national holidays, when our carriers are not available. For example, if an order is placed on Friday after 5pm EST, it will be processed only on the following Monday. Please plan accordingly.

Shipping Time

The actual shipping time varies based on where you live and the shipping method.

Shipping Methods - Domestic

 

U.S.A. Domestic Where To Shipping Time
Standard U.S.A. (US Postal Service) United States. Includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses 4 - 10 business days * **
Expedited U.S.A. (US Postal Service) United States. Includes Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses 3 - 4 business days - Not guaranteed*
2-Day Guaranteed (UPS delivery) Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses Guaranteed shipping in 2 business days by end of day*
Overnight Shipping (UPS delivery) Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses Guaranteed next business day typically by 3:00 p.m.*
Overnight A.M. Delivery (UPS) Continental United States. EXCLUDES Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO/FPO & P.O. Box addresses Guaranteed next business day typically by 10:00 a.m.*


*PLEASE NOTE: SHIPPING TIME DOES NOT INCLUDE WEEKENDS AND U.S. HOLIDAYS

**Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO may require additional Shipping Time. In some cases Shipping Time may be 14 days or more. Please note that orders to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Guam, APO, FPO & P.O. Box addresses are sent via U.S. Postal Services First-Class Mail or Priority Mail only. There are no overnight delivery available to these destinations.